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Noticeboard

TEXT MESSAGE REMINDER SERVICE

 

We have recently introduced an improved text message reminder service. Under this system, you will receive text message reminders, sent to your mobile, to confirm and remind you of any appointments you have made. You may also receive occasional messages from us regarding particular campaigns that we may be running (e.g. seasonal ‘flu vaccinations).

 

If you do not already receive these messages and would like to do so, please ensure that you provide us with an up-to-date mobile number and that you remember to let us know if you change it.

 

If, on the other hand, you do not want to receive any text messages from us, then please just inform Reception.

Lincs Parent Carer Forum SEND Survey

If you are the parent or carer of a child with Special Educational Needs/Disabilities (SEND), please take a moment to complete the survey available from the link below.

Please print out the survey and then either email it or send it by post to the address shown on the survey. Alternatively, you can fill out an online version of the survey by going to the Lincolnshire Parent Carer Forum website - www.lincspcf.org.uk.

SEND Survey

Care with Courtesy, Dignity and Respect.

Our aim is to maintain and improve the health of our patients, by providing high quality equitable health care, which is flexible, responsive, friendly and efficient

Please note that, when you book an appointment, the receptionist may ask you why you need to be seen. This is because reception staff have been trained to ask certain questions to ensure that you receive the most appropriate medical care, from the most appropriate health professional, at the most appropriate time.

Please be assured that any information you provide is treated strictly confidentially and, if you wish, you can ask to speak to a receptionist in private, away from reception.

If, however, you feel that an issue is very private and you do not wish to say what this is, then this will be respected.

Thank you for your support.

 



 What do I do when the surgery is closed ?

999_Is_A_Lifeline For immediate, life-threatening emergencies (including chest pains and/or shortness of breath), call 999.

 

 

111_LogoWhen you urgently need medical help or advice but it’s not a life threatening situation, call 111.

 

 

Call 111 if :

  • You need medical help fast but it’s not a 999 emergency.
  • You think you need to go to A&E or need another NHS urgent care service.
  • You don’t know who to call or you don’t have a GP to call.
  • You need health information or reassurance about what to do next.

 

For less urgent health needs, contact your GP or local pharmacist in the usual way.

For immediate, life-threatening emergencies, continue to call 999.

 

 


NHS Complaints Advocacy Service

2013_03_08_-_Logo_-_Screen_-_Lincolnshire

POhWER provide a free, independent and confidential advocacy service to support people with their NHS complaint.

Please click on the above logo to access the POhWER website or telephone 0300 456 2370 or (at Local Rate for Lincolnshire) 0300 200 0084

 

(Site updated 22/02/2018)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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